Terms of Service

MachineSheets is operated by Caleb Buchta, a sole proprietorship trading as MachineSheets (“we”, “us”). These terms are the agreement between us and the business that opens an account (“you”). By creating an account you accept them.

What the service is

MachineSheets stores documents you upload, reformats them for a phone screen, and generates a QR code for each one so that people in your facility can open it by scanning a printed label. We provide the software. We do not write, review, verify, or approve the documents you put into it.

Your documents are yours

You keep all rights to everything you upload. You grant us only the permission needed to run the service: storing your files, converting them for display, generating codes, and showing them to the people and devices you have authorised. We do not use your documents to train anything, we do not sell them, and we do not share them with anyone except the service providers listed in our privacy policy.

You are responsible for having the right to upload what you upload, and for the accuracy of it.

Safety — read this one

MachineSheets displays work instructions, maintenance procedures, and safety documents next to industrial equipment. We do not check whether any of it is correct, current, complete, or safe. That remains entirely your responsibility, as it was when the same documents lived in a binder.

You are responsible for reviewing and approving every document before publishing it, for keeping revisions current, and for complying with OSHA and every other regulation that applies to your operation. The review-date warnings and revision fields in the product are conveniences, not a compliance system, and they do not relieve you of any obligation.

Accounts and access

• You are responsible for everything done under your account, including by people you invite.
• Keep passwords and your shop code confidential. Rotate the shop code when someone leaves.
• Enrolled phones can read your published documents until you revoke them. Revoking is your job.
• You must be at least 18 and using the service for a business.

Trial, price, and renewal

• New accounts get a 7-day free trial. No card is required to start it.
• After the trial the price is $59 per shop per month, or $599 per shop per year ($109 less than paying monthly). Prices are in US dollars and exclude any tax we are required to collect.
• Subscriptions renew automatically at the end of each period until cancelled. We charge the card on file through Stripe.
• We may change prices with at least 30 days’ notice by email. A change never applies to a period you have already paid for.

Cancelling, and refunds

You can cancel at any time from your billing settings. Access continues to the end of the period you have already paid for, and it does not renew after that.

If you are not satisfied, tell us within 30 days of your first charge and we will refund it in full. After that first 30 days we do not refund partial periods, including the unused months of an annual plan. Email support@example.com to ask — one message is enough, and we would rather refund you than argue.

If a payment fails we do not cut you off immediately. The account continues while Stripe retries, because a card problem should not stop someone reading a lockout procedure mid-shift.

What you may not do

• Upload anything unlawful, or anything you do not have the right to upload.
• Attempt to reach another customer’s data, or probe the service for weaknesses without asking us first.
• Resell or white-label the service without our written agreement.
• Use it in a way that degrades it for anyone else.

We can suspend an account that does these things. Where it is reasonable to do so, we will tell you first and give you a chance to fix it.

Availability

We do not promise a specific uptime. The service depends on providers we do not control, and it will sometimes be unavailable for maintenance or for reasons beyond us. Documentation that people rely on for safety should not have a single point of failure — keep whatever offline copies your own procedures require.

Ending the agreement, and getting your data out

You may stop using the service at any time. We may end this agreement with 30 days’ notice, or immediately if you materially breach these terms. If we end it without cause, we refund the unused part of what you have paid.

For 30 days after an account closes you can ask us to export your documents and we will send them to you. After that we delete them. See the privacy policy for the detail.

Disclaimers and limits

The service is provided “as is”. To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent the law allows, our total liability for any claim arising out of or relating to the service is limited to the amount you paid us in the 12 months before the claim arose. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or business interruption — including any arising from the content of documents you published through the service.

Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.

Changes to these terms

We may update these terms. If a change is material we will email account owners at least 30 days beforehand. Continuing to use the service after a change takes effect means you accept it.

Governing law

These terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Any dispute will be brought in the state or federal courts located in Texas, and we each consent to that jurisdiction.

Contact

Caleb Buchta, trading as MachineSheets — support@example.com. We answer questions about billing, refunds, and anything on this page at that address.